Terms of Service

These Terms of Service (“Terms”) outline the rules and regulations for the use of the askKira.com website (“the Website” or “the Service”), operated by Public Sector Analytics Ltd (“us,” “we,” “our,” or “the Company”).

By accessing this Website, we assume you accept these Terms in full. Do not continue to use the Website or Service if you do not accept all of the Terms stated on this page.

Use of the Service & Service Expectations

You must be at least 18 years old to use this Service.

Your use of the Service is subject to compliance with these Terms, as well as any additional terms, guidelines or rules that may apply to specific features or services within the Website.

The service is intended as an AI assistant for educational and informational purposes only. It should not be construed as delivering real-time or the most current information, especially for matters that have evolved beyond our last training update in September 2021. While we strive for accuracy, we cannot guarantee that all information provided by our AI service is accurate, complete or current, any developments post this date may not be reflected.

We are committed to continuously exploring and implementing innovative solutions to enhance the AI’s knowledge base. Users should be aware that there may be delays in incorporating the latest information due to the nature of AI model development and training.

Our service is designed to guide and assist you with expansive thinking and problem-solving. It is not intended to replace the need for professional advice or regulatory compliance. Users are encouraged to consult qualified professionals for advice on regulatory matters.

We aim to maintain 99.5% uptime of the askKira.com service each calendar month, excluding scheduled maintenance or issues outside our control (e.g., internet disruptions or force majeure events). Downtime refers to periods where the Service is inaccessible or significantly impaired.

Marketing and Promotional Use

For marketing purposes, we may display your educational institution’s name and logo on our website and marketing materials. If you wish for your institution’s name or logo not to be used in this way, please contact us at [email protected].

Best Practices for Data Entry

When using our services, we would advise that any information entered avoids including personal or sensitive details, particularly relating to students, pupils, people under 18 or special category data where not necessary. Please make best efforts to remove or obscure identifying information that isn’t essential for your query. This helps maintain privacy and security while still allowing effective use of our services.

Service Personalisation

Your experience with askKira may be customised based on your profile preferences and settings to provide more relevant and tailored responses.

Anonymised Data Collection and Usage

We collect user information and interactions with the askKira.com chatbot. This data is anonymised and used to enhance educational insights and trends within the education sector.

We may fine-tune our AI with proprietary data to enhance its utility and relevance to our users. This process is part of our commitment to providing a service that is responsive to the needs of our user base.

Aggregated and anonymised data may be sold to industry leaders to inform and enhance education provision and decision-making.

User Content

By posting, submitting or sharing content on the Website, you grant the Company a non-exclusive, worldwide, royalty-free licence to use, reproduce, adapt, publish, translate and distribute such content.

You are solely responsible for the content you post, and it must not violate any third-party rights, including copyright, trademark, privacy or other proprietary rights.

In delivering our service, we partner with OpenAI and utilise their models and safety protocols. We align our service with their standards to ensure the highest level of safety and reliability. With OpenAI, we strive to avoid the dissemination of misinformation. If users encounter any concerns or inaccuracies, they are encouraged to report these instances through our designated feedback channels.

Users are invited to submit feedback or corrections concerning the AI’s outputs. We take user contributions seriously and commit to reviewing and addressing them promptly to enhance the quality and reliability of our service.

Intellectual Property

All intellectual property rights, including but not limited to copyrights, trademarks and patents, associated with the Website and its content, are either owned by the Company or have been licensed to the Company. This includes, but is not limited to, the design, text, graphics, images, video, information, software and other content available on or through the Service.

You may not reproduce, modify, distribute or otherwise use any of the Company’s intellectual property without the prior written consent of the Company, unless expressly permitted by these Terms or applicable laws.

Limitation of Liability

The Website and its content are provided “as is” without any warranties, express or implied.

The Company shall not be liable for any direct, indirect, incidental, consequential or punitive damages arising out of your use or inability to use the Service.

Indemnification

You agree to indemnify, defend and hold harmless the Company and its affiliates from any claims, losses, damages, liabilities, costs or expenses arising out of your use of the Service or violation of these Terms.

Eligibility

To use the Service, you must be at least 18 years old. If you are under 18 years old, you may only use the Service with the consent of a parent or legal guardian aged 18 or above who agrees to these Terms on your behalf. By using the Service, you represent and warrant that you are either 18 years or above or that you have obtained the necessary consent from a parent or legal guardian aged 18 or above.

Third-Party Links

The Website may contain links to third-party websites that are not controlled by the Company. We are not responsible for the content or practices of such websites.

Modifications to the Terms

The Company reserves the right to update or modify these Terms at any time. The most current version will be posted on the Website.

Governing Law

These Terms are governed by and construed in accordance with the laws of the UK, and any disputes will be subject to the exclusive jurisdiction of the courts of the UK.

By using the Website or Service, you agree to comply with these Terms. If you do not agree with these Terms, please do not use the Website or Service.

For any questions or concerns regarding these Terms, please contact us at [email protected]

Last updated: 17th December, 2024