Safety Hub

Ask away with Kira

Kira is here to assist with your enquiries, offer learning support, and facilitate productive discussions.

Always Verify Information

Your conversations are important to us. Review our privacy policy to understand how we respect and handle your data.

Privacy Matters

Kira strives for accuracy, but always verify critical information independently. Our goal is to support, not replace, your decision-making process.

AI technology has the potential to transform our lives, enhancing experiences in countless ways. However, it also comes with the risk of misuse. At askKira™, we prioritise the responsible use of AI and adhere to the highest ethical standards for the greater good.

In addition to educational support, askKira™ offers wellbeing resources, providing a safe space for you to express your thoughts and concerns. Your questions are anonymised to protect your privacy, but we are legally obligated to address any serious risks to yourself or others. Your safety and wellbeing are our top priorities.

Protecting Our Users

At askKira, we prioritise user trust and safety above all else. All users’ identifiable information, such as user emails or names, are removed to ensure anonymity and privacy in our day to day processing and maintenance of the askKira ecosystem.

Automated Monitoring for User Safety

To maintain a safe environment for all users, we have implemented an automated monitoring engine. This system is designed to automatically and privately detect content that falls into the following categories:

Sexual
Minors
Harassment/Threatening
Hate/Threatening
Illicit/Violent
Self-Harm/Intent or Instructions
Violence/Graphic

How We Handle Flagged Content

If flagged content is detected, an automated email is sent both to askKira and to your organisation’s designated trust admin contact (if your account is an Organisation account). Only at the explicit request and with the permission of the Organisation would we investigate a specific flagged input. At that stage, we can access details such as the user’s email, name, timestamp and the flagged content. This process ensures that sensitive information is only accessed in extenuating circumstances and with the user’s/organisation’s consent.

Commitment to Data Protection Standards

At askKira, we are fully committed to ensuring compliance with data protection standards. Our processes are designed to minimise access to sensitive information, as we understand the importance of creating a trusted environment where users feel safe and supported. By combining robust automated monitoring with strict data protection practices, we strive to uphold the highest standards of privacy and security for all our users.